FACULTY OF HOSPITALITY MANAGEMENT AND CATERING TECHNOLOGY

AICTE Approved

  
Faculty  FHMCT 
Department Front Office
Title Ms. 
First Name SHEEBA
Last Name SAMUEL
Designation Assistant Professor
Roles  Faculty
Brief Profile With a robust experience spanning over 19 years in Hotel Industry and Academia, Sheeba Samuel has carved a niche for herself in the field of Teaching and Learning. Having specialized in the area of Front Office, she has also excelled in the fields of Revenue Management, Organizational Behaviour, and Computers in Hospitality Services teaching. She has numerous years of experience as the departmental Placement and Training Facilitator. She was also the BOE member for Hotel Management under Bangalore University and has been a paper setter, reviewer, and valuer for many years. She was a syllabus review committee member for Hotel Management at Bangalore University. She was also the BOS member for Hotel Management at Garden City University. She was heading the conduct of the Practical Examination for UG and PG courses at Garden City University. She was also the NAAC Criteria 5 Head and prepared the documentation single-handedly. She has also put in her expertise to develop online content in the field of Hotel Front Office. She has presented and published numerous papers both at International and National Conferences. With the thrive to always learn, she hopes to excel in her current role of delivering to her pupils.
Qualification Degree Institute Year
DHMCT&AN IHM Bangalore 1996
M.Sc Hotel Management

MA Tourism Management

 Annamalai University

Madurai Kamraj University

 2007

2014
(PhD with Specialization) NA
Experience Total Years of Experience:     19 Years

Academic Experience: MSRUAS- 1 Year

                                         Garden City University- 14 Years

Industry Experience:  St. Mark’s Hotel- 2 Years

                                       Central Park Hotel- 2 Years   
Email   sheebasamuel.fo.hc@msruas.ac.in
Phone   9880564054
Websites NIL
Publications National Conference Papers

  • Samuel, S. (2018), ‘Role and Importance of Global Distribution System in Networking the Hotel Industry to its Varied Market Segments’, International Knowledge Transfer Conclave, GCU
  • Samuel, S. & Joshi, S. (2016), ‘Effective Usage of Revenue Management in Hotels to Bring a Substantiate Change in Their Outcome’, Emerging Trends in revenue management in Service Industry, AIMS Publications, ISBN: 978-81-931603-3-6, pp.73-79

International Conference Papers

  • Sudhagar, DP. & Samuel, S. (2018), ‘Comparative Study on Environmental Commitment of Luxury Hotel Brands with Five Globes of Environmental Responsibility’, Springer, https://link.springer.com/chapter/10.1007/978-981-13-9209-2_11
  • Sudhagar, DP. & Samuel, S. (2018), ‘CSRP (Corporate Social Responsibility Policy): Comparative Analysis of CSRP from Selected Hotel Brands and Identifying Areas for the CSRP Enhancement’, Springer

National Journal Papers

  • Samuel, S. (2019), ‘A Study on the Contemporary Types of Accommodation Offered Around the World’, RIPPLES, 8, ISSN: 2229-6794
  • Samuel, S. (2018), ‘Safety and Security Concerns dealt by Hotel Front Office’, RIPPLES, 7 (1), ISSN: 2229-6794
  • Samuel, S. (2014), ‘Leadership and Teamwork’, RIPPLES, ISSN: 2229-6794
  • Samuel, S. (2012), ‘Tourism and Hospitality: Technology, the Road Ahead’, RIPPLES, ISSN: 2229-6794, pp.148-151
  • Samuel, S. (2011), ‘Conservation-Survival of Future Generation’, RIPPLES, ISSN: 2229-6794

International Journal Papers

  • Samuel, S. (2019) ‘Advancement in Technologies in Hotel Front Office’, IBM and International Journal of Advance & Innovative Research (2394-7780) with Impact Factor: 7.36 (UGC Journal no: 63571), 6 (1), pp.96-99
Patents
  • NIL
Books / Chapter/ Magazine Published
  • Samuel, S. (2023), Advancement in Technology Leading to an Enhanced Customer Experience, Hospitium, 4 (2), pp.9-10
Research Interest
  • Ethics in Higher Education
Professional Memberships
  • NIL
Training Experience 

(With Topics)
  • IDS
  • Hygiene Maintenance
Awards & Achievements
  •   NIL