Field Visit (Housekeeping) -The Oterra Hotel, Laundry Visit, 12th April 2025
Aim of the Laundry Orientation Tour:
Expose students to hotel laundry operations.
Demonstrate hygiene, equipment, and sustainability practices.
Bridge academic learning with real-world application.
Build industry readiness among hospitality students.
Guest Lecture (HOM): Quality Assurance and Audits, 27th March 2025
Aim of the Guest Lecture Session:
To provide students with industry insights on quality management in hospitality.
To explain the difference between guest-determined quality and staff-determined standards.
To familiarize students with various types of audits conducted in hotels.
To enhance student understanding through real-life examples from leading hotel brands.
Student Seminar (Front Office): Roles and Activities of Uniformed Staff, 5th March 2025
Aim of the Seminar on “Roles and Activities of Uniformed Staff”:
To educate junior students about the key responsibilities of uniformed staff in hotels.
To highlight the importance of discipline, grooming, and daily tasks in Front Office operations.
To encourage peer learning through senior student-led presentations.
To enhance awareness of the functional roles and challenges faced by uniformed personnel in hospitality.
Workshop (Management Studies): Data Analysis Using JMP Software, 3rd & 4th March 2025
Aim of the Workshop on ‘Data Analysis Using JMP Software’:
To equip students with practical skills in quantitative and qualitative data analysis.
To introduce key statistical techniques and data visualization tools using JMP software.
To enhance students’ research capabilities through hands-on learning sessions.
To prepare students for real-world data interpretation and decision-making in hospitality research.
Community Outreach: Service to Society, 20th Feb 2025
Aim of the Visit to NAMS Snehasadan:
To instill a sense of social responsibility and compassion among hospitality students.
To foster meaningful interactions between students and the underprivileged community.
To support the daily needs of the residents through donations and engagement activities.
To encourage students to use their talents to bring joy and positivity to others.
Guest Lecture (Front Office): Clientele Management and Front Office Operations in the Hospitality Industry, 19th Feb 2025
Aim of the Guest Lecture at Gokulam Grand Hotel & Spa:
To familiarize students with the types of clientele and business sources in the hotel industry.
To provide insights into OTA partnerships and airline collaborations in hotel operations.
To introduce students to front office software like IDS and concierge desk functions.
To encourage interactive learning through real-time industry examples and expert Q&A.
Outreach Program: Avalahalli Lake Cleaning, 15th Feb 2025
The aim of the outreach program was:
Encourage responsible environmental behaviour through sustainable practices.
Foster a sense of environmental stewardship among individuals and communities.
Strengthen the environmental movement by connecting people with shared goals.
Guest Lecture (Front Office): Telephone Etiquette, 6th Feb 2025
Aim of the Guest Lecture on Telephone Etiquette in Hospitality:
To educate students on the importance of effective telephone communication in enhancing guest satisfaction.
To develop students’ skills in telephone etiquette essential for front office operations.
To highlight the role of empathy, clarity, and professionalism during guest interactions over the phone.
To create awareness about maintaining guest privacy and handling diverse calls with tact and efficiency.
National Tourism Day Celebration (Management Studies)- Visit to Pyramid Valley International, 25th Jan 2025
Aim of the Field Trip to Pyramid Valley International:
To provide students with firsthand exposure to wellness tourism and its significance in the industry.
To deepen understanding of holistic wellness practices, including mindfulness and meditation, for mental and physical well-being.
To promote sustainable and mindful tourism practices that align with wellness principles.
To offer students a chance to engage with local culture and eco-friendly initiatives at Pyramid Valley International.
Value Added Course (Housekeeping) -Yoga & Wellness, 23rd Jan 2025
Aim of the “Yoga & Wellness” Value-Added Course:
To introduce students to the principles and benefits of yoga as part of overall wellness.
To provide hands-on experience in yoga practices, including Surya Namaskar and meditation techniques.
To enhance students’ physical and mental well-being through structured yoga sessions.
To promote the integration of yoga into daily life for maintaining a balanced and healthy lifestyle.
Guest lecture (Front Office): The Importance of Revenue Management, 29th November 2024
Aim of the Guest Lecture:
To provide students with an understanding of the significance of revenue management in the hospitality industry.
To illustrate the concept of dynamic pricing strategies and the role of demand fluctuations in pricing decisions.
To explain the importance of forecasting, inventory management, and implementing rate plans to maximize occupancy rates.
To introduce students to career opportunities in revenue management and the key performance indicators (KPIs) in the hotel industry.
Value Added Course (Housekeeping) -First Aid, 27th November 2024
Aim of the Value Added Course:
Equip participants with essential first aid knowledge and skills to handle emergency situations.
Teach the proper techniques for providing immediate care for common injuries and medical emergencies.
Increase awareness of when and how to seek professional medical help in emergencies.
Promote confidence in handling first aid situations, ensuring the safety and well-being of others in everyday scenarios
Heritage Week Celebration-Heritage Walk at Sakleshpur, 23 November 2024
Aim of the Heritage Week Celebration:
Provide students with an immersive experience of Sakleshpur’s cultural heritage and historical landmarks.
Explore the historical significance of the Sri Sakleshwara Temple and Manjarbad Fort.
Experience the natural beauty of Sakleshpur through a visit to the Manjehalli Waterfall.
Foster a deeper understanding of the region’s rich culture and scenic landscapes for educational enrichment.
Educational Tour to Goa: Exploring Food, Culture, and Heritage, 19-22 November 2024
Aim of Educational Tour:
Expose students to Goa’s local food, tourist spots, and cultural experiences.
Explore key destinations like Miramar Beach, Fort Aguada, Candolim Beach, and Saligao.
Learn about local arts, crafts, and heritage through visits to flea markets and heritage sites.
Provide students with hands-on experiences and learning opportunities in a new destination.
Field visit (Front office & Housekeeping): ITC Windsor Bengaluru, 25th October 2024
The aim of the field visit:
Introduce students to ITC Windsor’s core values, sustainable luxury practices, and guest satisfaction initiatives.
Explore eco-friendly initiatives like LEED Zero Certification and exclusive services for female travelers.
Provide insights into ITC’s loyalty programs, advanced guest services, and career opportunities in hospitality.
Offer a tour of the hotel, including renowned restaurants and the bar, for a hands-on learning experience.
Guest lecture (Front Office): Importance of Revenue Management in Hotels, 25th October 2024
The aim of the guest lecture:
Introduce students to ITC Windsor’s core values, sustainable luxury practices, and guest satisfaction initiatives.
Explore eco-friendly initiatives like LEED Zero Certification and exclusive services for female travelers.
Provide insights into ITC’s loyalty programs, advanced guest services, and career opportunities in hospitality.
Offer a tour of the hotel, including renowned restaurants and the bar, for a hands-on learning experience.
Workshop (Front Office): Image Coaching and Soft Skill Training, 23rd October 2024
The aim of the workshop:
Enhance students’ confidence, self-esteem, and self-acceptance for professional settings.
Provide strategies for making strong first impressions and handling pressure in exams and interviews.
Teach students about personal presentation, including clothing choices, color coordination, and grooming.
Foster positive interactions and the importance of maintaining a positive aura through compliments and self-love.
Student Seminar (Front Office): Grooming and Etiquette, 21st October 2024
The aim of the student Seminar:
Educate students on personal grooming techniques, hygiene, and self-care.
Demonstrate proper skincare and makeup application for a presentable look.
Highlight the importance of maintaining hygiene standards in both personal and professional environments.
Provide students with practical tips on enhancing their appearance with light makeup and skincare products
Field Visit (Housekeeping & Front Office): Clarks Exotica Convention Resort & Spa, 01 October 2024
The aim of the field visit:
Explore the physical facilities and services of a convention resort and spa.
Understand the operations and management of convention resorts.
Learn about revenue generation through convention center sales.
Gain insights into guestrelations and hospitality services in a convention setting.
Guest Lecture (Front Office): Guest Experience, 01 October 2024
Aim of the guest lecture:
To get familiar with the guest services offered by the Convention Resort and Spa
To understand the techniques used by the hotel to bring in guest satisfaction and repeat clients
To equip the students with knowledge related to revenue generation
Student Seminar & Workshop (F & B Production): Egg Preparation Techniques, 27-30 September 2024
The aim of the Student Seminar & Workshop
Teach I Semester students about eggs and various preparation techniques.
Provide a live demonstration of 12 egg preparations to enhance practical learning.
Encourage interactive learning through active student participation.
Strengthen students’ theoretical knowledge and practical kitchen skills.
Exhibition (Management Studies): World Tourism Day, 27th September 2024
The aim of the World Tourism Day celebration
Showcase India’s rich heritage, traditions, and cultural values through exhibitions and performances.
Promote awareness about the importance of preserving cultural and historical assets.
Encourage cleanliness and responsibility through the ‘Swachh Bharat’ campaign.
Engage students and club members in activities celebrating tourism, culture, and sustainability
Workshop (Management Studies): Access the E-library Resources, 23,25,26 September 2024
The aim of the workshop:
Train students to access e-library resources through the MSRUAS website and M-library for remote learning.
Guide students on registering for and using Knimbus for academic research.
Teach students to locate specific hospitality and tourism journals using EBSCO and other databases.
Enhance students’ research skills using ResearchGate and advanced search techniques like Boolean operators and truncation.
Field Visit cum Guest Lecture (Housekeeping): GSK Office Facility Management, 24 September 2024
The aim of the Field Visit :
Provide students with practical exposure to facility management operations in corporate buildings.
Educate students on food & beverage management, housekeeping, and building management processes.
Highlight career opportunities in the facility management industry.
Enhance students’ understanding of real-world applications of hospitality facility management.
Guest Lecture (Front Office): Hotel Front Office Cashiering Procedure, 23 September 2024
Aim of the Guest Lecture on Hotel Front Office Cashiering Procedure
Explain hotel front office cashiering procedures.
Highlight cash float management and shift handover processes.
Educate on handling foreign currency and guest payments.
Prepare students to manage cash shortages effectively.
Student Seminar (Housekeeping): Career Opportunities in Housekeeping, 20 September 2024
Aim of the Seminar on “Career Opportunities in Housekeeping”:
To introduce first-year students to diverse career paths within hotel housekeeping and facility management sectors.
To provide insights into industry trends, including sustainability and technology, and their impact on the hospitality sector.
To offer valuable knowledge on career opportunities in different environments such as hotels, airports, hospitals, and corporates.
To inspire students to explore and pursue a range of professional avenues in housekeeping and facility management.
Convention (Housekeeping): Professional Housekeepers Association YUVA Convention, 14th September 2024
Aim of the “5th Young Visionary Housekeepers National Convention and 7th Anniversary of PHA YUVA”
Promote technology and AI in housekeeping.
Showcase young talent through competitions and performances.
Build connections between students, faculty, and industry.
Inspire and celebrate future hospitality leaders.
Field Visit: Four Seasons Hotel, Bengaluru
On April 2nd, 2025, IV Semester BHM (Batch 2023-27) students visited Four Seasons Hotel, Bengaluru, for an industry exposure trip led by the Laundry Manager. The visit provided hands-on insights into commercial laundry operations, technological advancements, fabric care, dry cleaning, and valet services in luxury hospitality.
Housekeeping Department: Industry Expert Talk
On March 27th, 2025, the Housekeeping Department at FHMCT, Ramaiah University of Applied Sciences, organized a guest lecture on “Service Standards in Hotel Accommodations” for IV Semester students. Ms. Pamini Hemaprabha, Head of Operations at Emaar Malls, shared insights on guest experience, housekeeping best practices, and service excellence, fostering an interactive learning experience.
Food & Beverage Production: Students Seminar & Workshop
A student seminar and workshop on Indian Sweets was conducted for II Semester students as part of the Food and Beverage Production I course during practical sessions. The resource persons for the session were VIII Semester students, Gokaraju Mohana Murali K and Suhan Arvind, who provided hands-on training and insights into traditional Indian sweet preparations
Management Studies Department: Industry Expert Talk
On March 18th, 2025, the Department of Management Studies at FHMCT, M.S. Ramaiah University of Applied Sciences, organized a Guest Lecture on Hospitality Distribution Channels for VIII Semester students. The session provided insights into various distribution platforms, their significance in enhancing visibility, and strategies for maximizing bookings in the hospitality industry.
Front Office Department:Students Seminar
A student seminar was conducted for IV semester students- Batch 2023 on 6th March 2025 from 9:50- 10:40 am in the Seminar Hall. The resource person for the seminar was Mr. Soumalya Barua- VIII sem student, Batch 2021. The topic of the session was- ‘Hotels of Tomorrow- The Smart Innovations Reshaping Hospitality.’
Field Visit: Grand Mercure Hotel at Gopalan Mall, Bangalore
On February 6th and 7th, 2025, II Semester students had the enriching opportunity to visit the Grand Mercure Hotel at Gopalan Mall, Bangalore, as part of a field visit designed to give them hands-on experience in understanding Front Office Room Types and Other Products.
Field Visit: Gokulam Grand Hotel & Spa Bangalore
On February 19th, 2025, IV Semester BHM (Batch 2023-27) students visited Gokulam Grand Hotel & Spa, Bangalore, for an industry exposure trip led by Mr. Bramraj R, Head HR. The students explored the hotel’s diverse room categories, dining outlets, banquet facilities, and VIP-exclusive amenities, gaining insights into luxury hospitality operations.
Field Visit: Grand Mercure Hotel at Gopalan Mall, Bangalore
On February 7th, 2025, the Housekeeping Department organized a field visit and guest lecture for II Semester students at Grand Mercure, Gopalan Mall. Executive Housekeeper Ms. Babita provided in-depth insights into the department’s layout, functions, and responsibilities in hotel operations.
