||• MA. Tourism Management, Madurai Kamaraj University, 2014
• BHM, M.S.Ramaiah College of Hotel Management, Bangalore University, 2004
1) Ramaiah University (Faculty of Hospitality Management and Catering Tech)
Duration: June 2011 – June 2017, Aug 2018 – till date
Designation: Asst. Professor- Front Office Department
2) Daffodils English School
Duration: June 2010 – May 2011
Designation: Class Teacher(VII Std)
1) Oberoi, Bengaluru
Duration: Oct 2006 – May 2007
Designation: Banquet Sales Supervisor
2) Halliburton Logging and Drilling Services Asia Ltd.
Duration: Oct 2004-March 2006
3) Taj Westend Bengaluru
Duration: June 2004-Sep 2004
Designation: Front Office Executive
Active member of the Sanitation Waste Management and Environmental Engineering Research Centre, Ramaiah University
||• Interest: Hospitality and Tourism
• Expertise: Hospitality, Front Office
|Publications (Detailed list of Publications)
||• National Conference Papers:
Published research paper titled: “Innovations leading to skill development in students”, in the book bearing ISBN 978-81-927564-1-7.
Participated and presented paper in the Regional Conference on “Facets of Hospitality: An overview of Accommodations”. The title of the paper was “Guest Complaint Management”. Paper got published in a Journal.
• International Conference Papers:
Presented paper entitled “Sustainability in waste management-A comparative study on urban vs rural hotels”, at the International Conference on Innovations in Municipal Solid Waste Management and Best Practices for Circular Economy and Sustainable Environment-2019 organized by Clean India Technology in association with Waste to Energy Research and Technology Council (WTERT-India), Ramaiah University of Applied Sciences, Bengaluru at International Exhibition Centre, Bengaluru. Full paper to be published in “Clean India Journal”.
• National Journal Papers:
“Facets of Hospitality: An overview of Accommodations”. The title of the paper was “Guest Complaint Management”.
“Sustainability in waste management-A comparative study on urban vs rural hotels”- Clean India Journal
|Presentations(Detailed list of Presentations)
||• Invited Lectures:
Conducted Management Development Programme for:
The Welcome LEAD Programme which is ITC Hotels path breaking programme in hospitality education which involves extensive hospitality training for a career in hospitality industry.
Conducted Workshop for:
Conducted workshop on grooming and etiquette on 4th Sep 2018 at Faculty of Dental Sciences, Ramaiah University of Applied Sciences, Bangalore
• Conferences (Invited):
Participated in the National Conference on “Entrepreneurial Challenges and Opportunities in Hospitality and Tourism Industry” and presented a paper on “Waste Management Challenges of the Hospitality Industry” held at Ramaiah University in association with Karnataka Tourism Forum.
Participated and presented paper in the International Seminar on “Tourism and Universal Accessibility- Challenges and Opportunities” held at St. Joseph’s College of Commerce. The title of the paper was “Niche Tourism in Karnataka”.
||• Modules Taught: Front Office Management, Accommodation Management, Travel and Tourism Management, Resort Management
• UG Thesis Advised:
Supervised dissertation on Hospitality Management Core Subjects for Bangalore University students.
• PG Thesis Advised:
Supervisor for MBA dissertation titled “Analysis of Online Reviews on Travel Agencies Business Performance” under Ramaiah University.