| Qualification | • Diploma in Hotel Management and Catering Technology (DHMCT), Institute of Hotel Management and Catering Technology, IHM Trivandrum • Masters in Tourism Management (MTM), Madhurai Kamaraj University • Pursuing PhD, RUAS |
| Experience | HOD, Housekeeping and Head Hospitality Club: August 2014 and August 2018 onwards • Developing and delivering the curriculum • Setting, reviewing and assessing exam question papers, assignments • Conducting departmental meetings • Vendor management • Disseminating the role of a Proctor and Proctor leader • Performing research activities • Coordinate cultural activities for Akaira, RUAS festival • Plan and implement intercollegiate events • Inventory Management • External Examiner for other universities • Organising seminars and workshops • Mentoring UG group project • Delivering MBA sessions (HK related) • Developing Hospital Housekeeping module and conducting training for the staff • Coordinating IET assessment and conducting viva for the same • Member of BOS External Expert and Content Writer, Latitude Edutech: Dec 2013 to April 2014 (Freelance) • Developing e-learning modules on Management topics. Trainer and External verifier, Manipal City and Guilds: Dec 2013 to April 2014 (Freelance) • Conducting front office and housekeeping certification courses for Army and Air force personnel. Content developer, Learning Links Foundation: 2012- 2013 • Created TI’s – Teaching Ideas and AFL’s – Assessment For Learning using the assigned templates. • Designed a range of activities like case study, worksheet, show and tell, concept map etc for the teachers to be able to facilitate the contents of the chapters. • Created a number of assessment tools to identify the performance and level of understanding of the students. Trainer, Frankfinn Institute of Airhostess Training, Koramangala : 2005 till 2011 • Conducted Professional Etiquette training for Corporates and staff. • Conducted sessions on interviewing skills, customer service for faculty. • Handled modules on Front-office, House-keeping, F& B Service and F&B Production. • Imparted training based on Institute of Commercial Management (ICM), UK / Edexcel, the UK’s largest qualifications provider • Was selected as the I.V.( Internal Verifier) for ICM and Edexcel to assess students work from the entire South India region • Handled specialized research on Hospitality. • Conducted practical sessions on PMS (Property Management System) – Fidelio • Member of the Regional (south) Editorial Board for students’ online journal • Actively organized cultural and inter-branch competitions Lecturer, Army Institute of Hotel Management: 2003 till 2005 • Conducted classes on Travel and Tourism for the 4yr BHM students • Conducted classes on Accommodation Management • Mentored students in Housekeeping specialization • Conducted practical exams, viva-voce for Bangalore University Faculty and Training Coordinator, Hindustan Academy College of Hotel Management: 2001-2003 • Coordinated training and placements • Conducted classes on Housekeeping. Faculty, Woodland College of Hotel management: 1999-2001 • Conducted classes in House-Keeping Operations Faculty, M.S. Ramaiah College of Hotel Management: 1995-1998 • Conducted classes in House-Keeping Operations • Conducted inter-college competitions • Coordinated and conducted American Hotel and Lodging Association • Classes (AHLA) • Was involved in exam answer paper valuation with the Bangalore and Mangalore Universities. Senior Asst. Housekeeper, Taj Westend, Bangalore: 1994-1995 • Responsible for Housekeeping operations Asst. Housekeeper, Taj Connemara, Chennai: 1993-1994 • Responsible for Housekeeping operations |
| Research | • Interest: Sustainability in Hotel Operations |
| Publications (Detailed list of Publications) | • Ph.D. Dissertation: • International Conference Papers: Presented a paper in an Intl Conference on Innovations in MSWM and Best practices for Circular Economy and Sustainable Environment, 13 and 14 Feb 2019 • Patents: Co- patentee in development of an Intelligent Dustbin for specially- abled Hotel Guests • Magazine Articles Published article in Renaissance Vani Published articles in E- newsletter, Voice of Housekeepers, Professional Housekeepers Association |
| Presentations (Detailed list of Presentations) | • Conferences (Organized): National conference for Sanitation and Waste Management Research Cell |
| Teaching | Modules Taught: Housekeeping Theory and Practical Environmental Science Travel and Tourism Management Hospitality for Home Hotel Interiors Linen and Laundry Management Housekeeping Entrepreneurship- MBA – Housekeeping module Hotel Facilities Planning and Maintenance |