Qualification PhD in Hotel Management, Ramaiah University of Applied Sciences ( currently pursuing)
M.Sc. in Hotel Management, Annamalai University, 2010
Post Graduate Diploma in Human Resources Management, All India Institute for Management Studies, Chennai, 2000
Diploma in Hotel Management & Catering Technology, National Council for Hotel Management and Catering Technology, New Delhi, 1995
Awards Award of Excellence-GEF-2013
Experience Academic Registrar, Faculty of Hospitality Management and Catering Technology, Ramaiah University of Applied Sciences, 2015 to now
Head of the Department, Front Office, Faculty of Hospitality Management and Catering Technology, Ramaiah University of Applied Sciences, 2014 – 2015
Head of the Department, Front Office, M. S. Ramaiah College of Hotel Management, 1998 – 2014
Guest Relations Executive, Taj Group of Hotels, 1997 – 1998
Housekeeping Executive, Oberoi Group of Hotels, 1995-1997
Research  • Interest: 
Customer Relationship Management in Hospitality.
Hospitality Education
Millennials Studies
Social Media
Sanitation, Waste Management and Environmental Engineering
• Expertise:
Customer Relationship Management in Hospitality
Hospitality Education  
Publications (Detailed list of Publications) Ph.D. Dissertation:  
Undergoing since September 2017 from RUAS
National Conference Papers: ‘Niche Tourism in Karnataka’, International Conference on ‘Tourism and Universal Accessibility – Challenges and Opportunities’, St. Joseph’s College of Commerce, 7th September, 2016 
‘Challenges in Building Quality Research Environment in Higher Educational Institutions’, National Conference on ‘Research, Consultancy and Innovation In Higher Educational Institutions- Issues and Challenges’, Internal Quality Assurance Cell of M S Ramaiah College of Arts, Science and Commerce, 5th April, 2016
Relativity Applies to Physics and Not Ethics’, Conference on ‘Transition – A National Conference on Effecting Changes in Hospitality and Tourism’, Garden City College, 16th August, 2012 
‘Impact of Social Media on Tourism and The Hospitality Industry’, Conference on ‘Challenges and Opportunities in the Hospitality Industry, 3rd May, 2012
National Journal Papers: 
Movies/TV Series Based Tourism – A New concept on the rise’, Ripples Journal, Vol 5, ISSN:2229-6794
‘Generation Y Travellers’, Hospitality and Tourism, Journal of Research Papers and Original Articles, Vol 1, ISBN 978-81-925260-0-3‘Impact of Social Media on Tourism and Hospitality’, Journal of Management and Commerce, Vol 02, Issue 1, January 2015
Magazine Articles: 
“Accommodation Management”, Article published in My Education Guide , Jan 2013, IV Edition
Presentations(Detailed list of Presentations) Invited Lectures: 
Guest lecturer in Christ University, KLE Education Society, Acharya Institute of Management Studies and Garden City College  
Conducted Management Development Programme for The Welcome LEAD Programme which is ITC Hotels path breaking programme in hospitality education which involves extensive hospitality training for a career in hospitality industry.
Conducted Workshop for Conducted workshop on grooming and etiquette on 4th Sep 2018 at Faculty of Dental Sciences, Ramaiah University of Applied Sciences, Bangalore  
Conferences (Invited):
“New Methodology of Assessment & Accreditation by NAAC – Issues and Challenges”, Internal Quality Assurance Cell of M S Ramaiah College of Arts, Science and Commerce, 5th April 2011
International  conference on ‘Innovations in Municipal solid waste management and Best Practices for Circular Economy and Sustainable Environment’,13th -14th Feb 2019, B.I.E.C, Bengaluru.
‘Research Methodology and Data Analysis Using Statistical Tools’ , Karnataka Science and Technology Academy, 2nd – 4th January, 2019
‘Tourism and Universal Accessibility – Challenges and Opportunities’, St. Joseph’s College of Commerce, 7th September, 2016
‘Responsible Tourism and Rural Development: Emerging Opportunities and Challenges’, Jyoti Nivas College, 8th – 9th August, 2016
‘Intellectual Property Rights’, TIFAC, 27th July, 2016
‘Research, Consultancy and Innovation In Higher Educational Institutions- Issues and Challenges’, Internal Quality Assurance Cell of M S Ramaiah College of Arts, Science and Commerce, 5th April, 2016‘Cross Cultural Management in Global Business’, Acharya Bangalore B-School and Daito Bunka University, Tokyo, Japan, 27th and 28th December, 2013
‘Entrepreneurial Challenges and Opportunities in the Hospitality and Tourism Industry’, MSRCHM, 20th December 2013
Facets of Hospitality: An Overview of the Accommodations’, MSRCHM, 24th August, 2012
‘Transition – A National Conference on Effecting Changes in Hospitality and Tourism’, Garden City College, 16th August, 2012
‘Sustainable Tourism and Adventure Sports, Essen Communications, 5th August, 2012
‘Challenges and Opportunities in the Hospitality Industry, 3rd May, 2012
‘Research Planning and Design in Hospitality Industry’ at MSRCHM, Bengaluru, 30th November 2011
‘Handling Gen. Next in Professional Colleges’, MSRCHM, Bengaluru, 29th November, 2011
‘Role of Teachers in Management of Career and Life’,  Sambharam College, 18th August, 2011
‘Building Front Office Personnel for the Future’, Christ University, 15th-16th September, 2009
‘Demand Enhancing Factors and Professional Teaching skills of Accommodation Management’, Christ University, 15th- 16th June, 2009 Quality Improvement Workshop in
“Research Methodology for Effective Project Guidance” conducted by IHMCT&AN, 17th-21st June, 2002Conference on Higher Education in India by HRD ministry, Government of India
Conferences (Organized): 
WTERT- RUAS along with Clean India, international  conference on “Innovations in Municipal solid waste management and Best Practises for Circular Economy and Sustainable Environment” on 13th -14th Feb 2018 at B.I.E.C, Bengaluru.
“Environment Protection through Sustainable Waste Management” held on 3rd and 4th August 2018 at Peenya Campus.
‘Facets of Hospitality: An Overview of the Accommodations’, MSRCHM, 24th August, 2012
‘Challenges and Opportunities in the Hospitality Industry’, 3rd May, 2012  
Teaching  Modules Taught:
BHM Front Office Modules
BHM Accommodation Management Modules
BHM Travel and Tourism Modules
BHM Resort Management Module
Personality Development Programme Modules
MBA Hospitality Modules
UG Thesis Advised:
Hospitality Group Project – ‘Development of Smart Travel Guide for Tourism in India’
PG MBA (HM) Thesis Advised:
Hospitality Group Project – ‘Impact of Mobile Device
Management in Customer Relationship Management at J W Marriott Bangalore’
MBA Dissertation – ‘Study of Potential Destinations in Sirsi and its Promotion by Developing Tourism Package’ by Prasanna Shetty
MBA Dissertation – ‘Analysis of Reviews on Travel
Agency Business Performance’ by Archisha Todi
Professional Memberships:
Instructor, Educational Institute, American Hotel and Motel Association
Member of Talk Temple, Corporate Training and Leadership Forum
Civil Defense
Achievements On Board of Studies, Christ Universities
On Board of Studies, Bangalore University
Developed Technical & Soft skills Training Modules for consultancies- Angsana Oasis Resort & Spa, Malleswaram Club, M S Ramaiah Memorial Hospital, ITC Hotels, Indian Air Force.
Developed and implemented hospitality curriculum
Sector Warden, Division number 18, Civil Defence, Bengaluru
First all women crew to complete a transcontinental expedition from Delhi to London by road
First all women crew to complete extreme terrain drive from Delhi to Lomanthang Nepal.
Speaker “Travel Diaries” at One Tribe India